Hiring: Loan Officer

Location: West Region, Singapore
Employment Type: Full-time
Industry: Banking and Financial Services
Salary: S$2,500 to S$3,500 per month + Commission

About the Role

Our client is seeking a motivated and customer-oriented Loan Officer to support customers throughout the loan application process. The successful candidate will understand customer needs, assess creditworthiness, respond to enquiries and contribute to new business and loan renewal sales.

Key Responsibilities

• Customer Advisory: Understand customers’ financial needs and guide them through the loan application and approval process.
• Sales and Renewals: Promote new loan applications, renewals and suitable instalment plans.
• Credit Assessment: Review customer backgrounds and assess creditworthiness using relevant information and records, including CPF, MLCB, HDB and credit bureau data, in accordance with applicable requirements.
• Customer Service: Manage enquiries and provide timely assistance through telephone calls, live chat and email.
• Payment Support: Explain loan terms, clarify payment details and follow up on payment reminders.
• Administrative Support: Complete documentation and other duties assigned by management.

Requirements

• Singaporean / Permanent Resident
• Good written and spoken English.
• Strong communication, interpersonal and customer service skills.
• Professional telephone, email and instant messaging etiquette.
• Previous experience in loans, banking, financial services or a related customer-facing role is preferred.
• Good attention to detail and the ability to handle customer information responsibly.
• A customer-focused attitude and willingness to work towards sales targets.

Compensation and Benefits

• Monthly basic salary of S$2,500 to S$3,500.
• Additional commission based on the employer’s compensation structure.
• Full-time employment.

How to Apply

Interested candidates, please send your CV via direct message or contact us for more information.

Please apply using the below form:
https://lnkd.in/grWbVgzX